Vacancies: HR Operations Specialist.

HR Operations Specialist

Vacancy Number: 1522

Reports to: Head, Payroll, Compensation & Benefits
Deadline: August 31, 2022

Job Profile

The incumbent gathers, maintains and updates data, employee records and secured files by following established procedures, in line with the institution’s HR strategy, in order to enable others to execute their responsibilities in an effective and efficient manner. The role is also responsible for Contracts Management, as well as supporting the SRP Administration Committee in proper administration and the processing of retirees’ benefits and end-of-service settlements.

Duties and Responsibilities

Data collection and analysis

  • Identifies relevant data sources; gathers information through surveying and research.
  • Contributes to the compensation and benefits strategy.
  • Contributes to employee contractual enhancements.
  • Supports standardization of HR operational practices and processes.

Information security

  • Maintains full confidentiality with all stakeholders.
  • Administers employee contracts and renewals.
  • Undertakes employee time management and ensures compliance.
  • Liaises with the Information Technology Unit.

Documentation and back-up

  • Creates, updates and maintains the employee records. Records changes in employee status, including new hires, status updates, transcripts, amongst others.
  • Facilitates update and maintenance of internal standard operating procedures.
  • Updates HR database and contract details on SAP.


  • Creates regular reports and presentations on HR metrics. 
  • Prepares written communication for HR matters (employee certificates / embassies etc.).
  • Provides Payroll with relevant employee information.

Qualifications and Experience

  • A Bachelor’s degree in Business Administration/Human Resource Management/ Administration or respective studies 
  • Minimum of 5 years relevant professional experience is required. Experience from an international development institution is preferable (2 – 3 years)
  • Fluent in English. A good working knowledge of Arabic, German, Spanish, or French is an added advantage


  • Problem solving capabilities
  • Technical awareness, accuracy and attention to details 
  • Knowledge of actuary calculations 
  • Ability to work in an international environment, with sensitivity and respect for diverse cultural backgrounds



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